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General conditions

Your booking is binding when we receive a 30% deposit by bank transfer or by giving us your credit card details with number, expiry date and security code for debiting the deposit. Banc account:

Volksbank Meran
IBAN: IT 79 M 05856 58590 040571312103

The cancellation is only valid in written form. Your reservation can be cancelled:
:: free of charge up to 4 days before your arrival date. The advance payment can be taken for the next stay (within 6 months)
:: In case of short-term cancellations, delayed arrivals and premature we charge 100% of the booked hotel arrangement.
:: We do not provide refunds for any meals that have not been consumed.
Varied cancellation and reservation conditions are possibile in case of special occasions.

In addition to the payment of the deposit for a confirmed reservation you have the option to choose the advantageous cancellation fee insurance to avoid being charged for late or non-arrival or early departure due to illness or other valid reasons. We recommend the cancellation fee insurance of EUR 3.00 per person per day for category ELEGANCE and PRESTIGE and EUR 4,50 for Penthouse and Loft with private jacuzzi. (to be paid directly through us).
The insured events:
1.case of death
2.badly accident lesion
3.abrupte and badly affection
4.Illness, which impedes your holiday (with medical certification)
5. abrupt dismissal of work

::Or you can purchuse holiday insurance also from European Travel Insurance.
Sissi in the Europa Splendid


T +39 0473 232376

Freiheitsstraße 178
I-39012 Meran - South Tyrol
Phone +39 0473 232376
Fax +39 0473 230221

VAT No. IT00100340215
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